If you have been given a repeat prescription counterfoil, please use this to request your repeat prescriptions. If the counterfoil is presented one day, the prescription will normally be ready for collection after 4.30pm, three working days later.
Unfortunately, due to the risk of error, we are unable to accept repeat prescription requests via the telephone. However, you can email your requests to us using the following email address: firstname.lastname@example.org or you can submit a request via our Online Ordering System "The Waiting Room" - please click the link on the homepage. If you would like your counterfoil and prescription to be posted to you please provide a stamped addressed envelope and allow a few days for delivery.