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Click here for a Q&A Information Sheet about the changes happening at Polkyth Surgery

When the Surgery is closed:  If you need to see a GP when the surgery is closed please telephone 01726 75555 and listen to the recorded message. This message will instruct you to contact the new NHS111 Helpline.  Simply dial 111 from your telephone handset.

Online booking of appointments is now available for a small amount of appointments via  Please let us have your email address if you would like to take advantage of this.  We require one unique email address per patient.

Repeat Prescription Requests can now be order your Repeat Prescriptions via the "Waiting Room Service".  Click on the "Waiting Room" logo.  You will need to let us have your email address so that you can be sent login details.

repeat prescriptions

If you have been given a repeat prescription counterfoil, please use this to request your repeat prescriptions. If the counterfoil is presented one day, the prescription will normally be ready for collection after 4.30pm, three working days later.

Unfortunately, due to the risk of error, we are unable to accept repeat prescription requests via the telephone. However, you can email your requests to us using the following email address: or you can submit a request via our Online Ordering System "The Waiting Room" - please click the link on the homepage.  If you would like your counterfoil and prescription to be posted to you please provide a stamped addressed envelope and allow a few days for delivery.

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